Shipping Policy

Packaging, credit card statement

Orders are shipped discreetly in plain boxes or padded envelopes with “DG, LLC” on the label.

Your credit card statement will read “DG, LLC”.

Free Shipping

We are pleased to offer Free Shipping on orders over $39 and to customers in the contiguous 48 United States. If you select a Free Shipping method, your order will be sent via USPS or UPS Ground based on our discretion. If you would like guaranteed UPS Ground, please select this option instead and we will guarantee your order will ship via UPS Ground.

Delivery Options and Costs

Standard: $4.99* or free for orders $39+
Expedited (est. up to 5 business days**): $7.99*
3 day (guaranteed 3 business days in transit***): $11.99*
2 day (guaranteed 2 business days in transit***): $14.99*
1 day (guaranteed 1 business day in transit***): $27.99*
International (Canada): from $30.00*
International (ROW): from $35.00*

*Prices may vary in some cases. Final delivery cost is calculated at checkout.
Extra charges are applied to bulky items; the charges are reflected on the product page and in the shopping cart.

**Time in Transit times are estimated to the best of our ability, but not guaranteed, unless otherwise stated.

***Ships same day if ordered before 2PM EST.
If it is determined we cannot deliver your order in time for guaranteed delivery – we will send your order with standard shipping and refund the shipping charge.

Estimated delivery dates indicated anywhere on the site are estimated to the best of our ability, but not guaranteed (excludes guaranteed services as indicated above and at checkout).

Weekends and US federal holidays are not considered business days.

Shipments are processed Monday – Friday.

All shipments will be assigned a tracking number. Once the tracking number is assigned, please allow up to 24 hours for the tracking information to become available.

International Shipments

Customs forms will be filled with the description of “massager” and true value of the goods.

We cannot be held liable for any tariffs, import duties or international taxes that may be imposed outside the USA.

All items sold on the site are legal in the USA, we cannot be held liable if these items are seized or confiscated by Customs Agents in your country.